The Latest

by Jornaya on September 7, 2017

Mortgage Company vLoan Selects Jornaya to Improve Consumer Engagement and Strengthen TCPA Compliance

Philadelphia – September 7, 2017 - Jornaya, the fast-growing consumer journey insights platform, today announced vLoan has chosen Jornaya’s Intelligence and TCPA Guardian products to improve lead quality and performance; gain a complete view of their prospects’ mortgage buying journeys; and ensure TCPA compliance.

vLoan is an innovative Cleveland-based mortgage company backed by 40 years of experience from Union Home Mortgage Corp. vLoan's mission is to merge the best technology in the business with an ultra-efficient mortgage process to provide consumers with an online platform along with dedicated and personalized support matching them to their perfect loan.

Jornaya’s software-as-a-Service (SaaS) platform provides unique insights into the consumer journey and behavior, while ensuring engagement is done in compliance with the Telephone Consumer Protection Act (TCPA).  Jornaya’s technology is a first-hand witness to everything a consumer does across devices, browsers, and web properties. Jornaya offers data and insights to marketers that cannot be found from any other source.

“vLoan is the go-to marketplace for matching consumers to the perfect loan online, while allowing the consumer to control their mortgage process online or on mobile,” said Jornaya CEO Ross Shanken. With the Jornaya platform in place, vLoan will have access to the highest resolution view of their consumer’s buying journey, in real-time, enabling them to more effectively manage their lead sources, improve loan-officer performance, ensure TCPA compliance and ultimately deliver a seamless experience for the consumer and loan officer alike.”

“We’re always looking for new ways to make the prospect-to-customer journey as seamless and painless as possible – for both consumers and loan officers,” said Jeremy Bowling, National Sales Manager at vLoan. “Jornaya’s best-in-class technology helps our organization be precise and purposeful in the way we engage with mortgage shoppers, improving our marketing-program performance and creating a competitive edge. Additionally, we can better deliver our prospective borrowers a world-class experience while ensuring all engagements are fully TCPA compliant.”

Jornaya Intelligence data integrates easily within any decision platform, whether it’s a lead management, marketing automation, or pure CRM solution. Connecting Jornaya Intelligence provides a set of insights not available anywhere else, enabling Mortgage Lenders to take action on the consumer journey insights that matter the most.


About Jornaya

Jornaya is the consumer journey insight platform that provides publishers, marketers, data analysts, and compliance professionals with the highest-resolution view of the consumer buying journey. It is the only technology platform that witnesses both first- and third-party consumer interactions in real time and across devices. Meeting consumers at these moments of intent enables businesses to shorten the distance between data, decision, and action. Jornaya seamlessly integrates with any buyer journey decisioning process or toolkit. Please visit


About Union Home Mortgage

Headquartered in Strongsville, Ohio, Union Home Mortgage has been steadily increasing business on a large-scale for the past 40 years of operation. With 96 branches in 35 states, Union Home Mortgage helps Americans across the country achieve their dream of home ownership and financial stability. vLoan, the company’s virtual platform, was launched in 2015 to put the personal back in mortgages gone digital. If you are interested in learning more about Union Home Mortgage Corp., please visit or

For media inquiries or to request additional information, please contact:

Sebastian Pistritto, Chief Marketing Officer, Jornaya
O: (267) 460-7287 x 1740  C: (610) 996-4525

For more information related to Jornaya and our products and services, please visit the webpages for TCPA Guardian and Jornaya Intelligence or contact a sales representative at