The Gold Standard For Capturing + Proving TCPA Consent
Our LeadiD technology verifies TCPA consent in real-time, so you can ensure the wrong call or text is never sent, and confidently market to the consumers that really want to hear from you.
In event of a TCPA complaint, you can quickly provide persuasive proof that the consumer both saw the disclosure and provided consent.
“Jornaya’s TCPA Guardian solution helps us to ensure compliance and protect ourselves from TCPA lawsuits. I love how quickly and efficiently we can retrieve TCPA compliance reports, often within 5 minutes—which has just been incredible, allowing me to quickly respond to our legal team.”
Michael Wettergren
Media Director, Aggregators
Liberty Mutual Insurance
Protect Yourself From Legal Risk
Avoid non-compliant leads and mitigate TCPA litigation risk by knowing you have proof of consent in the event of a complaint.
Consent Isn’t Just About Compliance
Consent also lets you know who’s ready to engage — giving you insight on how to provide a great customer experience.
All-Around Protection
Whether buying or generating leads, you need to know that you’re reliably capturing consent with the ability to prove it.
Verify Consent In Real-Time
A real-time API response lets you know which leads provided TCPA consent, so you can confidently know who you can send down an automated path, and those who you need to dial manually or reach out through another channel.
Prove Consent On Demand
Provide compelling proof of consent in the event of a complaint by quickly obtaining a Compliance Report that includes a detailed summary of the lead event and contact disclosures presented to the consumer and witnessed by Jornaya.
Patented Visual Playback
The only solution backed by patented technology that captures and returns a visual playback of the lead event—proving that the consumer indeed saw the TCPA disclosure and consented to be contacted.
Preview The Power Of Guardian
The Power of TCPA Guardian
Leverage a single set of metrics across all lead providers to remediate potential compliance issues. Know you’ve received the consumer’s consent before calling or texting + produce proof of consent in a matter of hours.
- Real-time Consent Verification
- Compliance Reports
- Visual Playbacks
- Self-service UI
- Honoring Consumer Privacy
Data Points To Verify Consent In Real-Time
Know that your leads meet the disclosure requirements of your compliance team + verify the consumer saw the disclosure and provided consent.
Compliance Reports
A dedicated summary of the lead event and contact disclosures presented to the consumer and witnessed by Jornaya. Detailing what the consumer provided consent to (the disclosure), validation that the consumer information submitted by the token auditor was witnessed during the lead event (contributed data), and a representation of the consumer experience during the lead event (Visual Playback). View Sample Report
Visual Playbacks
The Visual Playback is a rendering of the consumer’s experience during the lead event. As a part of the Compliance Report, the Visual Playback is used to provide a visual representation of the consumer providing their consent to be contacted.
Self-Service Requests + Access to Compliance Reports
You can now easily request and access Compliance Reports through a self-service workflow in myJornaya. Most system-generated reports are accessible in hours or even minutes, helping you respond quickly in the event of a complaint. Watch Demo
Honoring Consumer Privacy
Jornaya protects consumer privacy by capturing anonymized behavior through hashed PII, so consumer privacy is always protected.
What is the TCPA?
The Telephone Consumer Protection Act (TCPA), passed in 1991, requires prior express written consent for non-emergency autodialed, prerecorded, or artificial voice calls to wireless phone numbers, as well as for prerecorded telemarketing calls to residential wireline numbers.
Quickly Request + Access
Compliance Reports in myJornaya!
“TCPA Guardian is an amazing product and a fantastic supportive resource. The new request process saves us time by requiring less information and returning reports quickly”
Mandie Markham, Compliance Supervisor, SelectQuote Insurance Services
Deter Professional Plaintiffs
“When a Jornaya LeadiD token is available on a lead, the confidence of our legal team skyrockets, because they know they can provide proof of TCPA consent to better defend whatever circumstance is requiring it.”
Jason Owen, Marketing Operations Manager, Spring Venture Group
Expert Resources to Guide You
Check out our available resources about consumer protection, compliance and TCPA Guardian
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