Get a Wider View of
Your Customers’ Journey
You know your customers — the interactions you’ve had, if they’ve made a purchase, and how they like to be contacted. But, you don’t know if they’re in-market for your services or where they are in their buying journey.
We give you the knowledge to improve your interactions and better acquire, grow, and retain your customer base.
Acquire, Grow & Retain Customers
What if you could know when your customers are shopping? We provide you with the earliest indicators of in-market behavior available. By connecting your portfolio to the customer’s shopping journey, you can better inform and influence their decision-making process.
Jornaya Activate monitors your customer list for in-market behavior, allowing you to have smarter and safer interactions that increase acquisition, cross-sell, and retention rates.
Stay Compliant & Honor Consumer Privacy
While it’s mandatory to be compliant with regulations, honoring consumer’s privacy is the most critical part of providing an exceptional customer experience.
Jornaya’s 1st Party Privacy Guardian provides a verified record of every web session through visual rendering technology and reports ensuring you’ve captured each consumer’s preferences in accordance with TCPA, CCPA and future privacy laws.
Learn about the data that powers Jornaya’s marketing solutions.
Platform agnostic data delivery that fits conveniently into your technology stack.
Improve every interaction through any solution or channel.
LEAD MANAGEMENT SYSTEMS
CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS
CUSTOMER DATA PLATFORMS
DIRECT MAIL SOLUTIONS
EMAIL & MARKETING AUTOMATION
“Today’s borrower expects originators to understand how and when to communicate with them throughout their mortgage-shopping journey. Marketers leveraging unique consumer data sets to execute an individualized contact strategy call this approach ‘people-based marketing’ — and it’s working for companies in various sectors, including the mortgage industry.”
Head of Consumer Finance