Navigating the Complexities of the
Telephone Consumer Protection Act (TCPA)
Watch On Demand Now

The Telephone Consumer Protection Act (TCPA) continues to be one of the most heavily litigated consumer protection statutes in the country, with over 3,000 lawsuits filed in 2019, many of which are class actions. Calls and texts are a vital component of your customer communication strategy and experience, but they must be conducted within the requirements.

The TCPA has dozens of compliance requirements so where should you start? Leveraging his experience from working with clients in a variety of industries, Paul Gipson, Director, Marketing Compliance Services, CompliancePoint, will share practical guidance on achieving a safe harbor position. He will discuss:

  • Key stats on TCPA
  • How to engage prospects and customers during the current pandemic
  • TCPA high-level overview
  • Building a compliance framework
  • FAQs on the TCPA
  • Common pitfalls

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Paul Gipson, Director, Marketing Compliance Services, CompliancePoint

About the Speaker:

Paul Gipson helps companies of all sizes comply with, and optimize, their direct marketing efforts. He works with clients in a variety of industries and is dedicated to providing reliable and practical consulting services. Lately, his focus has been on helping large organizations prop up a monitoring and enforcement framework to ensure they can meet a safe harbor in these litigious times. He also is a board member of the PACE association and holds a Master’s Degree in Business from the University of Georgia.

  • Certified Information Privacy Professional – International Association of Privacy Professionals (IAPP)
  • Six Sigma Green Belt
  • Certified Marketing Professional – Data & Marketing Association
  • Customer Engagement Compliance Professional – Professional Association for Customer Engagement (PACE)

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